Privacy Policy

Skewers takes the privacy rights of customers and users of the Skewers Site very seriously and seeks to ensure the highest standards of compliance with UK Data Protection Laws and Regulations. We have an up-to-date entry on the Data Protection Register. This can be seen at http://www.dpr.gov.uk/.

This Privacy Policy is incorporated in and subject to the Skewers Terms of Trade and Website Terms of Use. This Privacy Policy explains to you how Skewers may use Your Data (as defined in 1.1 below).

By accessing or using the Skewers Site and services, registering your details as a Registered User or placing an order via the Site, you expressly consent to the use of Your Data in accordance with this Privacy Policy.

1.
Your Data

1.1
“Your Data” means any information about you which is personally identifiable or otherwise relates to you, including, without limitation, your name, address, telephone number, email address, other contact details, financial details, log-in Password, comments, orders, and other information from which you can be identified and which you may disclose to us at any time.

2.
When do We collect Your data?

2.1
We collect Your Data from you when you:

2.1.1
register with Skewers as a Registered User;

2.1.2
place an order for goods via the Site;

2.1.3
enter a competition or other feature;

2.1.4
make a complaint or enquiry to Skewers; or

2.1.5
otherwise disclose Your Data to Skewers at any other point.

3.
How do We use Your Data?

3.1
We use Your Data to:

3.1.2
process any order that you place for goods including the administration of payments and delivery arrangements for such goods;

3.1.3
monitor, develop and improve the Skewers Site and services;

3.1.4
process your registration as a Registered User;

3.1.5
process any competition entry or submission made by you;

3.1.6
process and deal with any complaints or enquiries made by you;

3.1.7
monitor and investigate any suspected breach of the Website Terms of Use and/or Terms of Trade made by or otherwise relating to you; and

to send you our Skewers e-newsletter and details of other offers or services that may be of interest to you from time to time by email or by post.

To opt-out of receiving any information pursuant to paragraph 3.1.7, You can amend Your preferences by sending an email to us at sales@spikomat.co.uk; or (ii) by using the opt-out mechanism in the e-newsletter or other communication itself.

4
Will we pass on Your Data to third parties?

4.1
We may pass Your Data to other parties as follows:

4.1.1
To our employees and agents and delivery personnel to process your orders and to administer Your Registered User Account and the services provided to you by us now or in the future or any correspondence entered into between you and us;

4.1.2
in some cases we may use a technical partner to conduct some processing of Your Data on our behalf, but this is always subject to strict contractual control and subject to UK Data Protection Legislation restrictions;

4.1.3
some general statistical information about visitors and users of the Skewers Site, sales patterns, traffic volumes and related matters may be passed on to reputable third parties but these details will not include information personally identifying you;

4.1.4
in the event that our business is sold or restructured, to the acquiring company;

4.1.5
we may disclose Your Data to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Website Terms of Use or Terms of Trade by you; and

4.1.6
to third parties where expressly requested by you so that they may contact you from time to time with information about our special offers in relation to their goods or services.

4.2
Other than in the circumstances outlined in paragraph 4.1 above, we will not provide Your Data to any third party without your consent or unless we are required to do so by law.

5 Data Security and Transfers

5.1
We endeavour to take all reasonable steps to protect Your Data. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.

5.2
We will not knowingly transfer Your Data outside of the UK for any purpose.

6
Cookies

6.1
Cookies are small pieces of information stored by your browser on your computer’s hard drive. We use cookies to allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our Site and services. Most web browsers automatically accept cookies, though you do not have to. We do not control the use of cookies by third parties. If you wish to disable cookies then you can do so by readjusting Your browser settings although please note that by disabling cookies you may not be able to register with or use all features of the Site.

6.2
For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.

7
Other links

7.1
Please be aware that we may link to other websites that may be accessed by you through the Site. We are not responsible for the data policies, content or security of these linked websites.

8
Contact Us

If you have any comments or queries in connection with our privacy policy, please contact us by email at sales@spikomat.co.uk or write to us:

Spikomat – t/a Skewers
Southside House
Old Great North Road Industrial Estate
Sutton on Trent
Newark
Notts
NG23 6QS
Tel: 01636 821123
Fax: 01636 822038

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